Most photographers communicate with clients through a mix of email threads, WhatsApp messages, and occasional phone calls. It works, but it creates a fragmented experience where your client has no clear sense of where their project stands or what happens next.
GigFlow Pro includes a client portal — a dedicated page for each project that gives your client a single place to track progress, view invoices, review their photos, and submit their approval. Here’s exactly what they see.
No account required
The client portal is accessed via a permanent link that you share with your client. They click the link and land directly on their project page — no sign-up, no password, no friction.
The link never expires. You can send it at booking, at delivery, or any point in between. If a client loses the original message, you can resend the link at any time from within the project. The same link always opens the same page, and it always reflects the current state of the project.
A clear view of where the project stands
At the top of the client portal is a status progress bar showing the full project lifecycle:
Booked → Shoot done → Editing → Photos ready → Approved → Complete
The client’s current stage is highlighted. This alone eliminates a significant portion of the “just checking in — where are we?” emails that photographers field regularly. Your client can see at a glance where their project is without having to ask.
The stages update automatically as you move the project forward in GigFlow Pro. You don’t need to send a separate update message every time the status changes — the portal reflects it in real time.
Invoice summary
Below the status bar, the client can see a summary of their invoices. Both the deposit invoice and the final invoice are shown with the amount, the due date, and the current payment status: Paid, Unpaid, or Overdue.
This is read-only for the client — they cannot modify anything — but it gives them a transparent record of what they owe and when. Clients who have already paid can see their payment recorded and confirmed. Clients with outstanding amounts can see exactly what is due.
This visibility reduces payment disputes and unnecessary back-and-forth about whether an invoice was received or what the balance is.
Photo gallery with lightbox
When photos are ready for review, they appear in a gallery on the portal page. Clients can click any image to open it in a lightbox for a larger view, scroll through the set, and take their time reviewing the work.
Within the gallery, clients can mark their favourite photos using a heart icon. This is useful for photographers who want to know which images resonated most, and for clients who want to flag specific photos for printing or priority editing. Favourites are visible to you inside GigFlow Pro when you view the project.
Two clear response options
At the bottom of the portal, the client has two options:
“Looks great!” — The client approves the project. When they click this, the project status in GigFlow Pro automatically advances to Approved. You don’t need to manually update anything.
“Some changes” — The client requests adjustments. Clicking this opens a text field where they can describe what they’d like changed. Their feedback is recorded on the project in GigFlow Pro, and you can action it before asking them to review again.
This replaces the vague email reply (“love them!” or “can we change a few things?”) with a structured response that is tied directly to the project record. You always have a written record of what was requested and when it was approved.
Clients can update their response
If a client approves the project and then has a second thought, they can revisit the same link and change their response. The portal always accepts an updated submission, so there’s no situation where a client is locked into a decision they made too quickly.
This flexibility tends to build trust. Clients feel less pressure to approve immediately because they know they can come back if needed — and in practice, most approvals stand.
Why this matters for your business
The client portal does something that email cannot: it gives both you and your client a shared, structured view of the project. Status, invoices, photos, and approval are all in one place. There’s no ambiguity about what was agreed, what’s been delivered, or what’s outstanding.
For clients, it feels professional and considerate. For you, it means less back-and-forth, faster approvals, and a clear record of every decision made during the project.
GigFlow Pro generates the client portal link automatically when you create a project. You can share it at any point in the workflow — before or after delivery.
If you want to see the client portal in action, start a free 14-day trial. No credit card required.